What you may ask?

How do I place an Order?

Once you have found the product you want to buy, just follow the steps below:

  • Click on ‘add to cart’, to add this product to your cart,
  • Click on ‘cart’ in the top right corner,
  • Register/Login into your account by entering your email and password,
  • Enter your shipping/billing information,
  • Choose your preferred payment option,
  • Click on ‘Confirm order’ to proceed to the payment portal and complete your order.

Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order.
In case you have a doubt about whether the confirmation was done or not, do not hesitate to contact our Customer Service Call Center at +233270015458  or sales@dkdlinks.com a few hours after your order placement.

What steps do DKD LINKS take to prevent card fraud?

  • Fraud detection and prevention are very important to us. We take all steps to ensure that transactions are genuine and that our customer’s details are completely secure. Online payments are monitored continuously for suspicious activity and some transactions are verified manually if we feel that it’s not authorized by the owner of the card.

 What are the conditions for my return?

Products can be returned only during the 5 days following the delivery, with the below conditions:

Condition A:

  • If the product is not as you expected/not as advertised; or
  • If you don’t want the product anymore. Then the product must be returned unused, in its original packaging and with all seals & tags intact

Condition B:

  • If the product is damaged at arrival, defective at arrival or counterfeit; or
  • If your fashion product is the wrong size. Then the product must be returned in its original packaging. All accessories, tags and free gifts must also be returned.

Which currencies does DKD LINKS accept?

  • We only accept Cedis. (All payment will be made in ghana cedis)

How long will my item be delivered to me?

  • Estimated delivery time will be communicated to you upon payment of shipping cost.